Shipping policy

Shipping Policy

Processing Times

Orders are typically processed within 1–3 business days before leaving the warehouse. You will receive a confirmation email once your order is placed, and a shipping confirmation with tracking details once your items ship.

Processing times may vary slightly based on product availability and warehouse fulfillment schedules.

Discreet Packaging

Your privacy is our priority. All orders ship in plain, unmarked packaging with no store branding or reference to intimate wellness products.

The return address is neutral to ensure complete discretion throughout delivery.

Shipping Rates & Carriers

We offer flat-rate shipping on all orders. Shipping costs are calculated at checkout and are not dependent on carrier selection or delivery speed.

Carrier selection and final shipping details are determined by our fulfillment partners at the time of packing. Orders may ship via USPS, UPS, or FedEx, depending on the item, destination, and warehouse logistics.

Delivery Timing

Delivery timelines vary based on carrier and destination. While most orders arrive within a reasonable timeframe after shipping, delivery dates are estimates and not guaranteed.

Shipping Area

We currently ship within the United States. International shipping may be added in the future.

Tracking Information

A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking updates to appear, depending on the carrier.

Lost or Delayed Packages

If tracking information hasn’t updated or a package appears delayed, please reach out to us. We’ll do our best to assist and coordinate next steps with the carrier when possible.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for delivery issues resulting from addresses entered incorrectly by the customer.