Contact Us
We’re here to support your curiosity, comfort, and connection — no pressure, no awkwardness, just real humans who care.
If you have questions about products, shipping, or choosing something that feels right for you, reach out anytime. We’re always happy to help.
Send Us a Message
Use the form below and we’ll get back to you within 1–2 business days.
What We Can Help With
- Questions about intimate wellness products
- Guidance on comfort levels and gentle exploration
- Order or tracking questions
- Shipping or discreet billing info
- Support if something arrived damaged or incorrect
(We can’t offer medical advice, but we can point you toward helpful resources.)
Order Support
If you’re contacting us about an order, please include:
- Your order number
- The email used at checkout
- Any helpful photos (if applicable)
This helps us get you taken care of quickly.
Your Privacy Matters
All communication with The Pleasure Lab is handled with care, confidentiality, and respect. We know these topics can feel vulnerable — you’re safe with us.
Prefer Email?
You can reach us directly at:
thepleasurelab@gmail.com